YouTube is investigating a bug that strips paying users of their premium Music and Premium subscription privileges. Subscribers are not recognized as such by the platform and receive advertising just like anyone else. Features specific to YouTube Music and Premium accounts are also failing, reports Android Central. Customers complain in particular that they can not use background playback, a flagship option of both services that can launch a video and do another activity on their smartphone at the same time, or leave the screen off without the video. does not interrupt.
YouTube Music and Premium: subscribers are not recognized as such
Google, arrested on its community pages, said he is aware of the problem and indicates working on a fix. Meanwhile, the Mountain View firm is providing a backup solution for subscribers who are affected: by disconnecting Bluetooth devices and wireless headsets and then relaunching the application, the problem should be solved temporarily.
