In the course of April 2019, Samsung announced to postpone the release of its Galaxy Fold, the device that was to be the first folding smartphone on the market. A decision taken following the interrogations and criticisms raised by product testers, particularly across the Atlantic, who were not convinced by its strength.
Galaxy Fold: Samsung allows US customers to cancel their pre-order
The South Korean manufacturer has sent an email to its American customers to let them know that it continues to work hard to improve the Galaxy Fold, reports Droid Life. The brand claims to be making progress, but is still unable to communicate a date of availability accurately. For the moment, we still do not know when the foldable smartphone will be marketed.
Faced with this lack of information and this blur on the situation, Samsung allows US consumers to cancel their pre-order unconditionally. Those placing an order are invited to contact Samsung to confirm their purchase and their willingness to purchase the smartphone. Without a response from them by May 31, 2019, the manufacturer will automatically cancel the pre-order. Samsung USA manages the file rather well. By doing so with transparency and honesty and ensuring a flawless product, the subsidiary should be able to avoid the wrath of consumers.
